Our Story

Two Decades of Digital Passion

Joyful Media was born from a simple belief: that every business, no matter how big or small, deserves a beautiful, effective online presence. Jonathan and Stephanie Benn have spent 20 years making that belief a reality.

How We Started

A Story Written in Code and Pixels

It started in 2004 with a laptop, a dial-up connection, and an unstoppable curiosity. Jonathan Benn taught himself to code in the evenings after work, building websites for local businesses in Barrow-in-Furness who couldn't afford large agencies.

In 2009, Stephanie joined the journey. Her background in graphic design and her natural instinct for what makes people click, scroll, and buy transformed the business. What had been technically competent became genuinely beautiful.

In 2013, Joyful Media was officially born. The name captures exactly how we feel about our work -- we genuinely love what we do, and we believe that passion shows in every project we deliver.

Today, we serve clients across the UK from our base in Barrow Infernus, bringing the same dedication and care to a £50,000 platform as we do to a small local business's first website.

Jonathan and Stephanie working together

20+

Years Experience

Meet the Founders

The People Behind The Work

Jonathan Benn
Co-Founder & Lead Developer

Jonathan Benn

12+ years in development

Jonathan is the technical heart of Joyful Media. With over 12 years of full-stack development experience, he's built everything from simple landing pages to complex SaaS platforms. He obsesses over performance, clean code, and making websites that genuinely work brilliantly.

Next.jsReactNode.jsTypeScriptAWSPerformance
Stephanie Benn
Co-Founder & Creative Director

Stephanie Benn

8+ years in design & strategy

Stephanie brings the creativity and strategic thinking that transforms good websites into great ones. With a background in graphic design and brand strategy, she ensures every Joyful Media project not only looks stunning but connects deeply with the right audience.

UX DesignFigmaBrandingStrategyCopywritingSEO

What Drives Us

Our Core Values

These aren't words on a wall -- they're the principles that guide every decision we make and every project we take on.

Craftsmanship

We believe every pixel matters. Our work is never rushed, never templated -- it's crafted with genuine care and attention to detail.

Partnership

We're not just a vendor -- we're your long-term digital partner. Your success is our success, and we invest in that relationship.

Innovation

We stay ahead of the curve so you don't have to. The latest technologies, best practices, and creative approaches -- always.

Integrity

Transparent pricing, honest timelines, and clear communication. No hidden fees, no surprise costs, no empty promises.

Our Journey

Twenty Years in the Making

2004

The Beginning

Jonathan launches his first freelance web project from a spare bedroom in Barrow-in-Furness -- a simple brochure site for a local plumber.

2009

Stephanie Joins

Stephanie, with a background in graphic design, joins Jonathan as creative partner. Together they take on their first e-commerce project.

2013

Joyful Media Founded

After years of collaboration, Jonathan and Stephanie officially found Joyful Media Ltd, expanding to offer hosting and domain services.

2017

50 Clients Milestone

The team celebrates delivering 50 websites -- a proud moment marked with a proper Barrow-in-Furness pub celebration.

2021

Going Modern

Full transition to modern web stack: Next.js, React, headless CMS. Performance and UX scores leap to new heights for every client.

2024

Today & Beyond

150+ websites delivered, 20 combined years of experience, and more ambitious projects than ever. Still joyful, still passionate.

Based in Barrow-in-Furness

Proudly local, globally capable. We serve clients across the UK and beyond.

Work With Us